Natural Life Support Help Center home page
Submit a request
Sign in
  1. Natural Life Support
  2. Ordering & Payment

Ordering & Payment

Order Questions

  • Can I ship my order to a different shipping address?
  • Can I change or edit my order after it has been placed?
  • Can I ship one order to two different addresses?
  • Can I exchange clothing items for a different size?
  • Am I able to cancel an order?
  • Can I add a gift message to my order?
See all 11 articles

Order Troubleshooting

  • I can't complete my order? Why not?
  • I have not received an order confirmation, can you send me one?
  • The website keeps timing out and I can't shop...can you help?
  • How do I change my billing information?
  • When I click add to cart, it just spins and spins? How can I fix this?
  • The site doesn't look right on my computer. Is something wrong?
See all 7 articles

Payment Questions

  • Does Natural Life have AfterPay where I can buy now, pay later?
  • Can I use Afterpay as an International customer?
  • Can I buy an E-Gift card using Afterpay?
  • Is Natural Life legit?
  • Why am I seeing a pending charge on my payment method? What is a preauthorization?
  • What is Natural Life’s pricing method?
See all 11 articles

E-Gift Cards

  • How do I check my E-Gift Card balance?
  • How do I use my E-Gift card?
  • Does Natural Life sell gift certificates?
  • What do I do if I can't find my E-Gift Card?
Natural Life Support
Powered by Zendesk