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  1. Natural Life Support
  2. Ordering & Payment

Ordering & Payment

Order Questions

  • What should I do if I purchased from an unauthorized site?
  • Does Natural Life advertise on social media?
  • Am I able to change the shipping address on my order?
  • Am I able to cancel an order?
  • Can I change or edit my order after it has been placed?
  • Do you sell your products on Temu and other marketplaces or buy your products from them?
See all 16 articles

Order Troubleshooting

  • Why am I getting an error at checkout when using my store credit for payment?
  • I have not received an order confirmation, can you send me one?
  • How do I change my billing information?
  • I'm having trouble loading or using the website...is something wrong?
  • Why won't my order go through at checkout?
  • I'm not able to find an item I'm looking for on your website...help!

Payment Questions

  • How do I enter my promo code at checkout?
  • Does Natural Life have Shop Pay Installments where I can buy now, pay later?
  • Can I use Afterpay as an International customer?
  • Does Natural Life have Afterpay where I can buy now, pay later?
  • Is Natural Life legit?
  • Why am I seeing a pending charge on my payment method? What is a preauthorization?
See all 12 articles

E-Gift Cards

  • How do I check my E-Gift Card balance?
  • How do I use my E-Gift card?
  • Does Natural Life sell gift certificates?
  • What do I do if I can't find my E-Gift Card?
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