Order Questions
- What should I do if I purchased from an unauthorized site?
- Does Natural Life advertise on social media?
- Am I able to change the shipping address on my order?
- Am I able to cancel an order?
- Can I change or edit my order after it has been placed?
- Do you sell your products on Temu and other marketplaces or buy your products from them?
Order Troubleshooting
- Why am I getting an error at checkout when using my store credit for payment?
- I have not received an order confirmation, can you send me one?
- How do I change my billing information?
- I'm having trouble loading or using the website...is something wrong?
- Why won't my order go through at checkout?
- I'm not able to find an item I'm looking for on your website...help!
Payment Questions
- How do I enter my promo code at checkout?
- Does Natural Life have Shop Pay Installments where I can buy now, pay later?
- Can I use Afterpay as an International customer?
- Does Natural Life have Afterpay where I can buy now, pay later?
- Is Natural Life legit?
- Why am I seeing a pending charge on my payment method? What is a preauthorization?