Ordering & Payment
Order Questions
- Can I ship my order to a different shipping address?
- Can I change or edit my order after it has been placed?
- Can I ship one order to two different addresses?
- Can I exchange clothing items for a different size?
- Am I able to cancel an order?
- Can I add a gift message to my order?
Order Troubleshooting
- I can't complete my order? Why not?
- I have not received an order confirmation, can you send me one?
- The website keeps timing out and I can't shop...can you help?
- How do I change my billing information?
- When I click add to cart, it just spins and spins? How can I fix this?
- The site doesn't look right on my computer. Is something wrong?
Payment Questions
- Does Natural Life have AfterPay where I can buy now, pay later?
- Can I use Afterpay as an International customer?
- Can I buy an E-Gift card using Afterpay?
- Is Natural Life legit?
- Why am I seeing a pending charge on my payment method? What is a preauthorization?
- What is Natural Life’s pricing method?