Order Questions
- What should I do if I purchased from an unauthorized site?
- Does Natural Life advertise on social media?
- Am I able to change the shipping address on my order?
- Am I able to cancel an order?
- Can I change or edit my order after it has been placed?
- Do you sell your products on Temu and other marketplaces or buy your products from them?
Order Troubleshooting
- I have not received an order confirmation, can you send me one?
- The website keeps timing out and I can't shop...can you help?
- How do I change my billing information?
- When I click add to cart, it just spins and spins? How can I fix this?
- The site doesn't look right on my computer. Is something wrong?
- I can't complete my order? Why not?
Payment Questions
- How do I enter my promo code at checkout?
- Does Natural Life have Shop Pay Installments where I can buy now, pay later?
- Can I use Afterpay as an International customer?
- Does Natural Life have Afterpay where I can buy now, pay later?
- Is Natural Life legit?
- Why am I seeing a pending charge on my payment method? What is a preauthorization?