Where do I send my return or exchange?

All returns and exchanges are mailed back to our Jacksonville warehouse located at 13225 Vantage Way, Building 200, Jacksonville, Florida, 32218. To receive your return label, please submit your return or exchange request here: naturallife.com/returns

Please note: Any return or exchange sent to Natural Life that has not been authorized through our return/exchange portal is not eligible for a refund.

Facebook and Instagram Shop Orders:

Due to limitations with payment processing for orders placed through Instagram or Facebook, we are unable to accept exchanges on any order placed through Facebook or Instagram Shop. You will have to return the item you do not wish to keep and place a new order for the new size you’d like instead. We’re so sorry for the inconvenience, this is a limitation for us due to the way payments are processed through marketplaces like Facebook and Instagram Shop.