To return a gift, go to our return portal and under "Returning a Gift?" and click start a return! You must have your order number and shipping zip code for the order in order to start a return to receive a store credit for eligible items. Should you need more information on the order, please reach out to us at firstname.lastname@example.org! Unfortunately, orders that were purchased from store locations or that are outside of our holiday or regular return policy are not eligible for return. You can read about our regular return policy here and our holiday return policy here.