Natural Life offers free exchanges for a different size on clothing items. We do not offer exchanges on any non-apparel items or items that are final sale. To begin your exchange, just go to naturallife.com/apps/returns! Once you have completed the questions on this link, the proper paperwork will be emailed to you. The new item will ship out as soon as the returned item is received by Natural Life. There will be no refund issued.
We offer one free size exchange per item. Any exchange needed after that will be processed as a return and a refund will be issued to your original form of payment once we receive the item back to our warehouse. If this is the case, please reach out to our customer experience team at firstname.lastname@example.org or give them a call at 888.483.7344 and they can assist with processing the return!