Are my items available for exchange?

Natural Life offers one free exchange per item within 30 days of shipment on clothing items when exchanging for a new size. We do not offer exchanges on any non-apparel items or items that are marked FINAL SALE. To begin your exchange, just go to naturallife.com/returns or go to the bottom of our website and click on the Returns and Exchanges link under the HELP section. Once you have completed the questions on this link, the proper paperwork will be emailed to you. 

The new item will ship out as soon as the returned item is received by Natural Life. There will be no refund issued.

We offer one free size exchange per item. Any exchange needed after that will be processed as a return, and a refund will be issued to your original form of payment once we receive the item back in our warehouse. If this is the case, please reach out to our customer experience team at naturallife.com/hello or give them a call at 888.483.7344, and they can assist with processing the return!

Facebook and Instagram Shop Orders:

Due to limitations with payment processing for orders placed through Instagram or Facebook, we are unable to accept exchanges on any order placed through Facebook or Instagram Shop. You will have to return the item you do not wish to keep and place a new order for the new size you’d like instead. We’re so sorry for the inconvenience, this is a limitation for us due to the way payments are processed through marketplaces like Facebook and Instagram Shop.