What is Natural Life’s order processing time?

We can’t wait for you to get your order! We are making sure that everyone’s orders are carefully packed and shipped in a timely manner, but safety is our number one priority at this time. Due to the recommendations around the virus, we are cleaning and sanitizing often to make sure our employees stay safe and healthy, along with following recommended social distancing guidelines for the safety of our team members. Because of these new standards, our warehouse processing time is 2-4 business days (our warehouse does not ship on weekends) before your order ships out. We really appreciate your patience and support as we navigate these crazy times together!

Ground Shipping: Once your order ships, it will take 3 to 8 business days for delivery in the 48 contiguous United States, based on how far you are from our warehouses in Jacksonville, FL.

• Estimated delivery time for the west coast is 6-8 business days.
• Estimated delivery time for Hawaii and Alaska is 10 to 15 business days.

2nd Day Air: Once your order ships, it will take 2-3 business days for delivery. UPS does not deliver packages on the weekends 

Next Day Air: Once your order ships, it will take 1-2 business days for delivery. UPS does not deliver packages on the weekends 

PLEASE NOTE: Orders may be delayed due to the safety measures, increased volume, and staffing issues all shipping carriers are experiencing in relation to Covid-19. Both carrier websites have banners stating delays of packages being scanned or delivered. Please reach out to UPS or USPS should you have any questions regarding your delivery status. UPS: 1.800.742.5877, www.ups.com. USPS: 1.800.275.8777, www.usps.com. 

For information on international orders, click here.

Orders will not begin processing until the following business day for the below dates as our offices and warehouses will be closed:

• New Year’s Day: Wednesday, January 1st 2020
• Good Friday: Friday, April 10th 2020
  • Our offices close at 3pm EST
• Memorial Day: Monday, May 25th 2020
• July 4th: Friday, July 3rd 2020
• Labor Day: Monday, September 7th 2020
• Thanksgiving Travel Day: Wednesday, November 25th 2020
  • Our offices close at 3pm EST
• Thanksgiving: Thursday, November 26th 2020
• Christmas Travel Day: Wednesday, December 23rd 
  • Our offices close at 3pm EST
• Christmas Eve: Thursday, December 24th 2020
• Christmas Day: Friday, December 25th 2020
• New Years Eve: Thursday, December 31st 2020
  • Our offices close at 3pm EST
• New Years Day: Friday, January 1st 2021